ASIST for the Professional

ASIST for Agencies  (SUV)

Support and Upgrades

Returns Policy

The ASIST software is offered with a 100% guarantee or you receive 100% of your money back.   In the case of refund it is assumed that you will delete the software from your system.

If you’re experiencing problems with the individual version of ASIST, review the FAQ and installation instructions.

If you’re not able to address problems contact technical support from the link below.

ASIST for the Clinician or ASIST for the Professional

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The latest version 3.50 contains an important upgrade for all agencies who have been using any version above 3.00.  A bug was found that blanks out the client ID when switching between therapists.  This will affect the total client count.  The fix will allow the missing clients to appear and the Client ID  can be re-entered through the setup menu.

Check out the latest version (3.50) here.

 

Having trouble with ASIST for Agencies?

If you’re experiencing some difficulties with the program here are a couple resources to consult.  Click here to review the frequently asked questions (FAQ) document.  It explains some of the more popular issues with the program.  Most problems are associated with Microsoft Excel and can be remedied by obtaining free upgrades from Microsoft.   For example, Excel 2003 Service Pack 1 is not compatible with ASIST for Agencies, but a free upgrade available on the Microsoft website to the latest version of Excel 2003 will make it work.  

Other common issues are related to network permissions or other initial setup issues.  Click here to review the installation instructions for clarification.

If you’re not able to address problems with the program after careful review of these two documents or a free Excel upgrade, contact technical support from the link below.

ASIST for Agencies